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Privacy Policy

Last updated: May 1, 2026. We handle your data with the same care we put into our hair.

What we collect

When you shop with us, we collect:

  • Order info: name, email, phone, shipping address, items purchased
  • Payment info: processed by Paystack — we never store full card numbers
  • Account info: if you create an account, your saved addresses and order history
  • Behavioral data: which pages you visit, how long you stay, what you click — anonymized and aggregated
  • Communications: emails and messages you send us

How we use it

  • Process and ship your orders
  • Send order confirmations, shipping updates, and customer support
  • Improve our site, products, and recommendations
  • Send marketing emails — only if you opt in (and you can unsubscribe with one click anytime)
  • Prevent fraud and comply with legal obligations

We do not sell your data. Ever. Full stop.

Who we share with

We share data only with vendors who help us run the business:

  • Paystack — payment processing
  • Shopify — e-commerce platform
  • Klaviyo — email and SMS
  • USPS / UPS / DHL — shipping carriers
  • Google Analytics — anonymized site analytics

Each vendor is contractually bound to use your data only to provide their service to us.

Your rights

You can request a copy of your data, ask us to delete it, or correct it — anytime. Email sanluxewigs@gmail.com and we'll respond within 30 days. EU and California residents have additional rights under GDPR and CCPA respectively.

Cookies

We use cookies to remember your cart, recognize you between visits, and understand which pages get love. You can clear cookies anytime from your browser settings or use our cookie banner to opt out of non-essential tracking.

Questions?

Email us at sanluxewigs@gmail.com and we'll get back to you promptly.